Welcome to VIOM IT SOLUTIONS PRIVATE LIMITED!
We’re dedicated to delivering your favorite women’s fashion pieces quickly, safely, and efficiently. This Shipping Policy outlines how we process, ship, and deliver your orders placed through our website.
1. Order Processing
- All orders are processed within 1–3 business days (excluding Sundays and public holidays).
- Once your order is processed, you will receive a confirmation email with your tracking details.
- During high-demand periods (like festive sales or holidays), processing times may take slightly longer, but we’ll keep you informed.
2. Shipping Time & Delivery
- Standard Delivery: 5–8 business days (depending on your location).
- Express Delivery: Available for select locations (additional charges may apply).
- Deliveries are handled by trusted courier partners to ensure safe and timely arrival.
Please note: Delivery times are estimates and may vary due to unforeseen circumstances such as weather, courier delays, or regional restrictions.
3. Shipping Charges
- Free Shipping is available on orders above ₹999 (may vary based on promotions).
- For orders below the free shipping threshold, a nominal delivery fee will apply, displayed during checkout.
4. Tracking Your Order
Once your order is shipped, you’ll receive a tracking ID via email or SMS.
You can use this ID to track your order on the courier’s website or through our “Track Order” page.
5. Delivery Areas
We currently deliver across India, including major cities and towns.
If your pin code is not serviceable, our team will contact you to provide alternate solutions.
6. Delayed or Missed Deliveries
In rare cases, delivery may be delayed due to factors beyond our control (such as courier delays or natural events).
If your order hasn’t arrived within the estimated time frame, please contact our support team — we’ll resolve it promptly.
7. Damaged Packages
If your package arrives damaged or tampered with, please refuse delivery and contact us immediately. We will investigate and arrange a replacement or refund as needed.
8. Contact Us
For any questions related to shipping, tracking, or delivery, please reach out to:
📞 +91 9041403914
📧 viomit9041403914@gmail.com
📍 Revadpura, Opposite to Telephone Exchange, Bajna, Mathura, Uttar Pradesh – 281201
VIOM IT SOLUTIONS PRIVATE LIMITED
Delivering fashion with love, care, and speed — right to your doorstep. 💖